CRM Social Introduction
CRM Social is an app for the Midrub CMS for scheduling, planning and publishing media content on the most popular social networks.
The CRM Social app has support for team(has a posts moderation feature), RSS reading and publishing, import posts from CSV, schedule lists that contain a large number of posts, schedule and share media files.
Here you will find a professional preview feature for all social networks which shows exactly how the posts will be published. Multiple media web resources allowing to search and download gifs, videos and images for free and use in the created posts. The Hashtags collector allows to save the hashtags and automatically organizes them for future use. The accounts preferences allows to specify how the posts will be published by default in each account. The groups with accounts feature allows to create groups with social accounts and share posts in all groups accounts with a click. The Spintax feature allows to make posts original in each selected account and completely automatically. Url shorteners could make the posts links short automatically.
This app uses the hooks to keep the database clean. The integrated cache allows to load contents from the database faster. And the core allows to add new tools, replace the existing tools, add more urls shorteners, add more media resources, add more colors in the Planner categories and add more social networks(but is hard).
The app has by default 4 tools:
Scheduler is a tool which allows to create, schedule, edit and publish the posts. For each post the tool shows in real time how it will be published in the selected social networks.
The Scheduler's Media Resources allows to search for gifs on Giphy, images/videos on Pexels, images on Pixabay and download them with a click with the scope to use them in the posts.
The Scheduler's Hashtags feature collects the used hashtags in the posts and organizes them automatically. User could search for the saved hashtags and use them in the created posts. It has even the option to get similar hashtags based on the way how you have used them before.
The Scheduler's characters counter feature allows to see in real time the length of the post's body and the post's title. Moreover, the app has a characters counter for each social network. This characters counter is hidden by default but it will be showed when the user reaches the limit for a social network.
The Scheduler's accounts directory feature shows all connected social accounts which the user could select with a click. The accounts directory has even a section for popular accounts where are displayed the most used accounts for posting in the last 30 days.
In each account is possible to change the default preferences. By clicking on the social network icon in the selected accounts, will be displayed a modal with the supported social network preferences. This could be used for example to change the category where will be published a post, or publish a video in Instagram Reels, change the audience for a video, etc.
The Scheduler's urls shortener feature allows to short the urls and even select the preferred urls shortener service.
The posts could be scheduled or shared in real time.
RSS Sharing is a tool where is possible to connect the RSS Feeds and the posts will be shared automatically on the selected social accounts.
The RSS Feeds posts could be published with images(will be saved on your server), links and a referral code. The filters allows to decide which words should have the posts which will be published and which words shouldn't have the posts which will be published. The time interval is allowing to set up a time interval between the RSS Feeds posts.
The RSS Feeds History allows to get details about each cron job run(which have checked if the RSS Feed has new posts), encountered errors, published posts, options changed, etc.
The RSS Feeds Preview shows in real time the RSS Feeds posts.
In each RSS Feed page is possible to see a list with the published posts grouped by days.
In each RSS Feed is possible to change the social accounts preferences which are imposed by default. This could be useful for example if the RSS Feeds posts should be published automatically on a blog. The filters allows to publish only some posts from a RSS Feed and the preferences could be used to select the category where will be published the posts. In this way, the expected posts will be published in the expected categories.
Same RSS Feeds could be connected multiple times.
Bulk Sharing is a tool where is possible to import posts from CSV files and publish them on the social networks at the expected time. In this tool is possible even to create lists with media files and share them on the social networks.
The posts could contain a title, text content, link and media files. In any moment is possible to import new posts from a CSV file and media files.
The accounts directory is same like in other tools and is possible too to change the accounts preferences.
The user is able to choose the order of the text posts and media files which could be published in the order as them were uploaded or in random order.
The tool has two ways to publish the imported posts:
Basic - allows to set up a time interval between posts. Is possible to select the time when the posts will start to be published. The Repeat option allows to repeat the posting of the posts from the batch when all posts were published.
Advanced - allows to select two dates interval for posting, days of the week for posting and time for posting. The Repeat option allows to repeat the posting of the posts from the batch when all posts were published.
Planner is a tool which could be used to plan the posts to be published on the social networks. This tool allows to plan a post to be published even for 100 years ahead with several clicks.
The Planner tool displays the planned posts in a day, week and month calendar. The planned posts could have individual colors in the calendar to be easy recognized.
In the planned post page the Planner has same features like has the Scheduler tool(except the possibility to schedule the posts).
Each planned posts has a History section where is possible to see last cron attempt to publish the post, encountered errors, publish status and other details about the changes done in the planned post.
In the accounts directory is possible to select the accounts were will be published the planned post and change the default accounts preferences.
In the main menu the CRM Social app has 7 pages:
In Queue is the page where are displayed the posts requests which are awaiting approbation. This page is available only to the team administrator and team members with the moderator permissions.
The posts requests are containing the posts preview, selected social networks, user who has created or updated the post and two buttons to approve or reject the requests.
History is the page where are displayed the created/saved posts in the database. This page is the most important in the app because it displays by account the publishing history of each post and the user will understand why a post wasn't published.
In the post page is possible to get information even about the post(status, author, when should be published), edit and cancel a scheduled post.
Accounts is the page where are displayed all connected accounts in the system. By clicking on the account name will be displayed the posts published in that account.
The main goal of the accounts page is the accounts preferences feature. By default in each account is possible to enable the url shorteners, spintax, select spintax category and add additional text which will be added automatically in the posts which will be published in that account. Moreover, in the Youtube channels we could select audience and category, in some blogs platforms we could select category, on VK/Imgur we could select the albums were will be uploaded the images, etc.
In the near future by purchasing additional items will be possible to select even preferences for the posts which will be boosted on the social networks.
In this page is possible to create groups with accounts to publish later posts in all groups accounts with a click. It could be useful if you have dozens of social accounts.
Spintax is the page were is possible to import words and synonyms. Each word could have multiple synonyms which will be selected in random order.
The CRM Social app has very original Spintax feature. The user could create categories and select in the accounts preferences the categories from which should be selected the synonyms. In this way, the posts will be made original automatically and the words will be replaced in random mode with the wanted synonyms in the wanted social accounts.
Overview is the page were the user will get details about the published posts. This page allows to see how many posts were published in a selected time interval.
The user will see how many posts were published from the app's tools, all posts by day and how many posts have created the team members.
In the Overview page the user will find even a section where is possible by day to see the published posts.
Activities is a page available only for the team administrators. This page displays all actions done in the app by all team's members.
In this page is possible to see who has cancelled a scheduled post, who has added a new RSS Feed, who has disabled a batch, etc.
Supported platforms for posting:
Instagram - has support for text, links, videos and images. Reels are supported too. Carousel with videos is not supported.
Facebook Pages - has support for text, links, images and videos.
Facebook Groups - has support for text, links, images and videos.
Linkedin Accounts - has support for text, links, images and videos.
Linkedin Companies - has support for text, links, images and videos.
Telegram Channels - has support for text, links, images and videos.
Telegram Groups - has support for text, links, images and videos.
Twitter - has support for text, links, images and videos.
Youtube - has support for text, links and videos. The categories and audience could be selected.
Pinterest - has support for text, links, images and videos.
Wordpress - has support for text, links and images. The categories are supported.
Blogger - has support for text and links.
Tumblr - has support for text, links, images and videos.
Medium - has support for text and links.
Imgur - has support for text, links and images. Is possible to select the album where will be uploaded the images.
VK Accounts - has support for text, links, images and videos. Is required to select an album where will be uploaded the images.
VK Communities - has support for text, links, images and videos. Is required to select an album where will be uploaded the images.
OK - has support for text, links and images.
Reddit - has support for text and links.
Tiktok - has support only for videos.