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How to see in real time the received direct messages from all your Instagram accounts

In the CRM Chatbot for Instagram app you are able to see in real time when any of your Instagram account has new direct messages. You just need to open the Conversations page of the CRM Chatbot for Instagram app and see how you're receiving messages. You are able even to filter by accounts the conversations.

The are several conditions to start monitor your Instagram accounts in the CRM Chatbot for Instagram app:

  • Connect your Instagram account in the platform.
  • Connect your Instagram account in the CRM Chatbot for Instagram app.
  • Ensure your account has status ON in the CRM Chatbot for Instagram app.
  • Open the Conversations page.

Once you're seeing the newest messages, you are able to click and reply to the received direct message.


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