Search for Resources and Solutions

How works the iDirect's History page

The History page in the iDirect app shows received comments/messages and the bot reply. Each conversation(comment/message) shows the time when was saved, the user's name and the bot reply.

The search input allows searching conversations by the user's name. You can also the pagination to list the conversations. The conversations can't be deleted manually.

When an Instagram account is deleted, all its conversations will be deleted too. But, won't be deleted the collected phone numbers and email addresses. If an account was removed, all its conversations will be deleted and if you're clicking on the phone/email collected from a deleted conversation, you will see the 404 page.


Was this article helpful?