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How works the Overview page in the CRM Commenter for Facebook app

The Overview page in the CRM Commenter for Facebook app shows useful information about the app's activity. This page could be seen only by team's administrators. All data could be filtered by a time interval and by Facebook Pages.

In the Overview page are displayed 4 widgets:

  • Guests - shows the number the number of achieved guests by day.
  • Total - shows total number of replied comments, achieved guests and manual sent comments.
  • Categories - shows the categories and the number of times when were assigned to the guests.
  • Agents - shows agents and the number of replies done in a time interval.

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