Search for Resources and Solutions

Where to verify if a post wasn't published on the social networks

With the CRM Social app is possible to share posts on the most popular social networks. The app could share posts in a unlimitted number of accounts simultaneously. For this this scope the server should be configured well to share the posts in the expected number of social accounts.

The app saves the publish history for each account separately. It saves both the publish steps done and the errors occurred. Users could see this information in the post's page.

How to see the errors occurred during the publishing of the posts?

  • Go to the Social app -> History.
  • Click on the wanted post.
  • Each post has a list with accounts selected for posting.
  • Each account has a three dots icon.
  • Click on the three dots icon and select Posting History.
  • Will be showed the publish information and errors.

Was this article helpful?